Using Springboard

Getting Started

Thanks for joining Springboard, and welcome!

This quick guide will help you get you started.

View this video for an overview of the exciting features that Springboard has to offer.

As you explore Springboard, please remember to post updates, share news information, add jobs and events, and ask questions of other members!

Please view our other videos to learn more about Springboard, or email us at with any questions.

Register for Springboard

View this video for instructions on how to register for Springboard

After registering, log in and you will land on the Home page, which is a stream of general updates posted by members. This page is also called the Global Activity stream or feed.

Post updates here for the entire Springboard community. Then you can explore the rest of Springboard.


Feel free to post anything you like related to social and behavior change communication (SBCC) in the Global Activity feed. Enhance your post with hyperlinks, images or uploaded documents.

  • In the box that says What’s New, write your post. To add an image or document, click on +Attach Files.
  • For a general post, choose My Profile where it says “Post In.” You can also use this box to post in any of the groups of which you are a member.
  • To post a hyperlink to a news article or blog post, etc. just cut and paste the hyperlink into the What’s New box. A thumbnail and excerpt from your post should appear below the hyperlink. You have the option to choose the thumbnail image if more than one appears on the original post.


Join a Discussion:

Check to see what people are already talking about on Springboard. Go to a list of Discussions to join ones of interest to you. Discussions are organized under several main categories (HIV/AIDS, Malaria, Family Planning, etc.).

If someone else has already started a conversation of interest to you, then you can always join in by:

  • Agreeing: If you agree with someone else’s comment, please share your support, feedback and thoughts. Not all comments have to be layered but remember that the purpose of Springboard is to learn and explore ideas. We need you to do this.
  • Disagreeing: If you don’t agree with someone’s comment, then point to a specific reason why—this makes the conversation richer. We encourage constructive opposition to ideas and thoughts.

Start a Discussion:

Create your own topic and put it under an existing Category. You can start a new discussion under one of the existing categories by clicking on Start a Discussion. You can then create new topics under the new discussion.


Main Category: HIV/AIDS


Discussion: Voluntary Medical Male Circumcision


Topics: EIMC, Sustainability, Devices

Before starting a new discussion, please search existing discussions under your category of interest. Keeping common threads together under one main discussion is ideal and helps others locate these conversations.

There are several quick yet effective ways to start conversations on Springboard:

  1. Link to content or research: Did you find a relevant article? Content database? Even an interesting infographic? Go ahead and share for others to benefit from.
  2. Ask a question: Maybe you’ve been struggling with a programmatic question, or a technical question – go ahead and ask it on Springboard. Chances are someone out there will know the answer.
  3. Continue a conversation after an event: Have you ever gotten back from a conference but wished you could continue the dialogue? Start a discussion for those who attended the event and continue the conversation.

Your Profile

Your Profile page can be accessed by clicking on your image in the upper right of the screen. There, you will see tabs representing your:

  • Activity
  • Profile
  • Notifications
  • Messages
  • Friends
  • Groups
  • Discussions

From the Profile tab, you can edit your profile information. You can also add/change your profile picture and enhance your profile with a large cover photo for the top of the page.

View the following video for help editing and updating your profile:


When you log in to Springboard, notifications will be represented by a number on bell icon on the top menu. You can also access your notifications (read and unread) from your Profile page. Notifications are sent for the following:


  • A member mentions you in an update @username
  • A member replies to an update or comment you’ve posted


  • A member sends you a new message


  • A member sends you a friendship request
  • A member accepts your friendship request


  • A member invites you to join a group
  • Group information is updated
  • You are promoted to a group administrator or moderator
  • A member requests to join a private group for which you are an admin

Every user can view their read and unread notifications on their “Notifications” page on their profile and easily:

  • Mark notifications as “read”
  • Mark notification as “unread”
  • Delete notification (in batches if needed)

Email Notifications

Users can choose to enable or disable emails when new notifications are received. This can be done through their Settings > Email page.

Countries | Networks

You may notice Countries and Networks on the main menu.


Country groups are a community of SBCC professionals from the same country. If you join and see your country listed, ask to join the country group from its home page. If you don’t see your country listed but would like to create one, fill out this form and submit your request to the Administrator.


Networks are organizations or communities of practice dedicated to some aspect of SBCC. You can request membership to a network the same way you do for countries. If your organization or community of practice would like to create your own page on Springboard, fill out this form and submit your request to the Administrator.

Helpful Tips

  • Tag someone in a post
  • Add a cover photo to profile
  • Create a photo album
  • Manage e-mail settings
  • Join a country group or network
  • Create a new country group or network
  • Send a private message