HomeDiscussionsOrganizational DevelopmentOrganizational DevelopmentAchieving Sustainability and Resilience through Organizational Assessment

41 replies, 12 voices Last updated by Profile photo of Uttara Bharath Kumar Uttara Bharath Kumar 6 months ago
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  • #77761

    Let’s Make Some PROGRES: Achieving Sustainability and Resilience through Organizational Assessment.

    In this time of local ownership and scaled-back resources, organizational performance must be linked with organizational sustainability. PROGRES_SBCC is an assessment tool developed by Management Sciences for Health (MSH) and adapted by the Health Communication Capacity Collaborative (HC3) for social and behavior change communication (SBCC) organizations. The tool provides a general overview of organizational capacity and identifies areas within an organization that require support to foster sustainability and resilience.

    Join MSH and HC3 from April 11-13, 2017 to learn about the PROGRES_SBCC tool, see examples of its applications and explore solutions to some of the most pressing performance challenges that surface: mobilizing resources, management of SBCC programs and monitoring and evaluation of results.

    All of the PROGRES_SBCC tools, including an instructional video, worksheets and the User’s Guide, can be found on the Health COMpass. You can also learn more in this blog post.

    The discussion will be moderated by:

    • Eliana Monteforte, Senior Technical Advisor for Institutional Development and Knowledge Exchange, MSH
    • Judy Seltzer, Senior Principal Technical Advisor, Institutional Development, MSH

    The discussion is now open for advance questions.

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  • #79949
    Profile photo of Odoh Okenyodo
    Odoh Okenyodo
    Moderator
    @Okenyodo

    I’ve been reading up on PROGRES all morning, and it is sounding very intriguing. Working over the last half a decade to build the capacities of government agencies in Nigeria, the last three years being training and mentoring of health educators, this is a useful tool for me. Instantly, I am wondering how to use this tool midway into the implementation of capacity building efforts. Many trainees have retired; others have been transferred. Many incumbents are not interested in taking one step after the training. What’s the next step?

    • #79994
      Profile photo of Jenna Groman
      Jenna Groman
      Moderator
      @Jenna

      This is a great question. I’m interested to hear how organizations have implemented PROGRES_SBCC at different phases of their projects and how they’ve been able to use the results.

    • #80001
      Profile photo of Eliana Monteforte
      Eliana Monteforte
      Moderator
      @emonteforte

      Hello Odoh,

      Welcome to the PROGRES Springboard discussion! We are so happy you find this tool useful and you ask a great question. PROGRES is a tool that can be used at any point in a program. But remember, it does not measure the capacity of an individual. Rather, PROGRES will give you baseline information on the overall capacity of an organization. You will be able to see gap areas within an organization that need strengthening. This can also help you pinpoint the types of capacity strengthening your organization/staff needs. You can then use it as an endline assessment after a six month to one year time period. The endline assessment can help you get a sense of the effectiveness of those strengthening efforts and also will show changes in your organizations overall capacity overtime. Please stay tuned as I will be posting more information about PROGRES in the next three days!

    • #80277
      Profile photo of Kanayo Precious Omonoju
      Kanayo Precious Omonoju
      Moderator
      @prekan2000

      Hello Everyone,

      It’s great joining in on the discussions so far though it’s the last day of the discussion.

      Center for Communication Programs Nigeria (CCPN) under the leadership of the Executive Director, Mrs. Babafunke Fagbemi (@bfagbemi), was privileged to use the PROGRES_SBCC assessment tool, after an initial induction/training. The organization applied the tool across the core domains at a baseline.

      And I must say that going through that process was quite enlightening for the organization and the results produced helped the organization see areas of great strength, and areas that needed a little more strengthening and areas with great potentials. A consensus building workshop was carried out and an action plan prepared with focus on addressing the areas needing strengthening.

       

      With the action plan in place, CCPN has embarked and is still embarking on targeted activities that would help achieve greater results in the direction of our goals as an organization.  An endline assessment is in view and this is imperative to help us see the progress and mileage covered so far based on our action plan.

  • #79988
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Hello everyone and welcome! Judy and I are delighted to begin this Springboard discussion on PROGRES. Over the course of this morning we will be sharing lots of information about the PROGRES tool. Then later this afternoon we will pose some discussion questions for all of us to reflect and respond. As I post information about the tool this morning, please feel free to ask any questions!

    What is PROGRES_SBCC?

    PROGRES_SBCC is used to measure, monitor and evaluate changes in organizational capacity as a result of capacity strengthening interventions. PROGRES_SBCC assesses CSOs and government institutions working in health and health-related areas. The tool is designed to assess organizational capabilities to enhance performance toward achieving organizational goals.

    PROGRES_SBCC gathers data on an organization’s capacity along a broad range of performance parameters. It then formulates these into 12 organizational capacity domains, designed to be adaptable according to the organization’s context. These domains include: Governance and Leadership; Finance, Operations and Administration; Resource Mobilization; Human Resources Management; Program Management; Communications, Monitoring and Evaluation (M&E) and Knowledge Management (KM); Social and Behavior Change Communications; Advocacy, Networking and Alliance Building; Service Delivery and Quality Assurance; Coordination and Collaboration; and Grants and Sub-grants Management.

  • #79990
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Why is an organizational assessment needed?

    It’s important to have organizational performance linked with organizational sustainability in this time of local ownership and scaled-back resources. Management Sciences for Health (MSH) separates sustainability into three distinct areas: institutional, financial and programmatic. PROGRES_SBCC allows organizations to see how the domains contribute to each area of sustainability; it illuminates where organizational stunting occurs, so that capacity building efforts can focus on both underperforming domains, as well as on those that are impeding an organization’s sustainability.

  • #79991
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Who should use PROGRES_SBCC?

    PROGRES_SBCC was developed to be administered by or with a broad range of CSOs and governmental and other organizations that undertake SBCC activities to measure organizational capacity. It can also be used by development organizations and agencies, including government line ministries.

  • #79992
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    How is PROGRES_SBCC applied?

    The PROGRES_SBCC assessment tool is applied in 5 phases, detailed further in the User’s Guide:

    • The Pre-Assessment (Pages 5-6 of User’s Guide)
    • Review of Systems in Each Domain (Pages 6-7 of User’s Guide)
    • Review and Analyze Scores for Each Domain and Sub-Domain (Pages 7-8 of User’s Guide)
    • The Consensus Workshop (Pages 8-9 of User’s Guide)
    • Draft an Action Plan for Performance Improvement (Page 10 of User’s Guide)

    For step-by-step instructions on how to use the PROGRES_SBCC assessment tool, please view the PROGRES_SBCC Instructional Video

    • #79995
      Profile photo of Jenna Groman
      Jenna Groman
      Moderator
      @Jenna

      Is this something that needs to be facilitated, or can organizations apply PROGRES_SBCC on their own?

      • #79999
        Profile photo of Eliana Monteforte
        Eliana Monteforte
        Moderator
        @emonteforte

        Thank you for this question, Jenna. Organizations can use this tool independently. We have packaged the program so that it includes a detailed User’s Guide and Instructional Video on how to use the excel-based tool. These two features make the process of administering PROGRES easy for those organizations who are not receiving face-to-face or virtual support.

      • #80132
        Profile photo of Judy Seltzer
        Judy Seltzer
        Moderator
        @jseltzer

        Regarding the question of whether PROGRES can be done on it’s own or if it needs to be facilitated: We routinely apply PROGRES as an integrated team with the client, so it is clear to both an organization’s leadership and management staff just how the instrument is applied, the significance of the scores, and the process for substantiating and generating consensus around the scores. After a single application, which takes roughly 3 days of 2 trained facilitators, PROGRES can be reapplied on a scheduled basis to monitor results against the Action Plan, and to provide a routine check-in on organization performance and its sustainability trajectory.

  • #79997
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Okay! Now that you know a little bit more about the PROGRES tool, I would like to share the below enrollment questions to stimulate conversation. Please feel free to answer one or all of these questions.

    Enrollment questions:

    1. Why are organizational assessments important for your organization?
    2. What challenges do you have when assessing your organizational capacity?
    3. What do you find compelling about the PROGRES_SBCC Assessment Tool?
    4. How would the PROGRES_SBCC Assessment Tool help your organization?
    5. What more would you like to learn about the PROGRES_SBCC Assessment Tool?
    6. How do you feel the PROGRES_SBCC Assessment Tool differs from other assessment tools you have used?
  • #80130
    Profile photo of Rohin Onyango
    Rohin Onyango
    Moderator
    @Rohin_Otieno

    Thank you Eliana for these valuable insights on capacity assessments. I would like to share additional benefits of conducting organizational capacity assessment.

    1. To identify those particular areas of capacity that are strongest and those that need improvement in order to apply capacity building solutions.
    2. To measure changes in an organisation’s capacity over time and identify where further changes are needed
    3. To draw out different views within an organisation regarding its capacity. Different views among staff, Board members and funders, for example, can be a valuable discussion-starter within an organisation

     

    • #80150
      Profile photo of Eliana Monteforte
      Eliana Monteforte
      Moderator
      @emonteforte

      Hi Rohin,

      Your three comments are right on point! PROGRES_SBCC most definitely helps you design more targeted capacity strengthening (CS). Many times people have asked how you can measure the outcome of CS activities. PROGRES_SBCC is a great way an organization can use both qualitative and quantitative data to demonstrate changes or improvements within their organizations based on specific CS efforts. That is why it is very important to conduct a baseline and an endline assessment. And lastly, I agree that the wonderful thing about PROGRES_SBCC is that it is based on hard evidence. For example, it is not enough to just say you have an HR manual but you have to demonstrate that it exists, is of quality and is being used consistently throughout the organization. And as you rightly mention, the process allows for staff (outside of the specified department or Leadership team) to comment on the quality of certain documents, processes and procedures and whether they are in fact mainstreamed throughout the organization. This way you are getting a 360 view of each domain and sub domain rather than just the perspective of a single department or team. Thank you for participating!

      • #80157
        Profile photo of Heather Hancock
        Heather Hancock
        Moderator
        @hhancock

        Like Rohin said in #3, tools like PROGRES_SBCC are nice in that they capture different views about capacity. As Eliana mentioned, the PROGRES_SBCC is based on hard evidence – that an organization has/does something and that it is of quality. My question is, when you have so many opinions contributing, how do you determine whether something truly is of high quality? So, for example, there is indeed an HR manual (hard evidence)… but who actually determines whether it is of quality? How have users reconciled differing opinions on what is of quality? I’ve been in situations where one or two people are convinced that something is high quality and meets standards, while others (including perhaps the external facilitator) are not so sure. Should an external facilitator help determine whether something is of quality or should it be left completely up to the judgment of the organization?

        • #80158
          Profile photo of Eliana Monteforte
          Eliana Monteforte
          Moderator
          @emonteforte

          That is a great question, Heather. Firstly, when you conduct the assessment for each domain you will be working with a small group that either leads a department or has technical expertise related to each particular domain. In fact, we encourage facilitators to have  co-facilitators from the organizations lead the assessment discussions. These co-facilitators must be experts or leaders in the domains they are responsible for assessing with the small groups. These co-facilitators are usually very clear about the requirements and characteristics of a quality document, process or procedure. And beyond that during the consensus workshop other staff hold these groups accountable for the scores the groups select. Additionally, the different stages used to assess the maturity of each domain and sub-domain describe clearly the criteria an organization must meet to move from one score to the next. So if an organization scores low on a particular area, based on the criteria for each score, they will know exactly what needs to be improved. And lastly, the facilitators themselves can also be used as a resource. But note that more often than not we have seen organizations be very clear about the extent to which something is of quality or mainstreamed throughout the organization. They actually set the standard rather high and push themselves to find room for improvement.

    • #80154
      Profile photo of Jenna Groman
      Jenna Groman
      Moderator
      @Jenna

      Hi Rohin, these are really important benefits of organizational capacity assessments. I’m curious what tools you’ve used in the past to conduct these capacity assessments? Did you experience any challenges with them?

  • #80152
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    For those of you who have used the PROGRES_SBCC tool or who are now familiar with it: How do you feel this tool differs from other organizational assessments you have used? What features of the PROGRES_SBCC tool did you find helpful?

  • #80155
    Profile photo of Katherine Holmsen
    Katherine Holmsen
    Moderator
    @kholmsen

    I would be really interested in hearing from the organization’s that have gone through the PROGRES tool.  What were the “learnings”?  What recommendations would you make to other organizations who plan to implement PROGRES?  Have you been through an organizational capacity assessment previously or was this the first time?  What was most helpful about the process? Least helpful?  Would you be able to facilitate the PROGRES in the future with another organization that is perhaps your sub on a project?  This is one of the first tools to combine organizational development (HR, finance etc?) with a specific SBCC section- do you have feedback on having them together in a tool?  Anything else to share?

    • #80686
      Profile photo of Kanayo Precious Omonoju
      Kanayo Precious Omonoju
      Moderator
      @prekan2000

      @kholmsen

      Hello Katherine , Center for Communication Programs Nigeria (CCPN) was able to use the PROGRES_SBCC assessment tool.

      Please see my response to your questions.

      Learnings: It is an enlightening process, because it opens an organization up to embrace its strengths, possible weaknesses and potential areas to focus on –which are like low hanging fruits.

      Recommendations: 

      •  Implement the PROGRES_SBCC tool
      • As much as possible carry your staff and employees along. Make people in the organization understand why the assessment is being conducted and its benefits to the organization

      Capacity assessments : Yes as an organization we have had other assessments especially organizational financial assessments

      Most helpful: Was great to have an initial induction /training about PROGRES_SBCC

      Facilitating the PROGRES in future with other organizations:  Yes, Absolutely

      Other feedback we gave on the tool was to separate some components e.g.

      – M&E & Knowledge Management (These are two different things and could be separated)

      – Consider separating Branding and Marketing plan

      Recommendations :

      As much as possible, the administration of the PROGRES_SBCC tool should be thoroughly conducted, and the consensus building workshop should be as interactive as possible. It should also be encouraged that the outputs of the assessment is shared during  team retreats of organizations so everyone has a better appreciation of the big picture of where the organization is at and more importantly see how their role can make the organization more effective

      • #80687
        Profile photo of Eliana Monteforte
        Eliana Monteforte
        Moderator
        @emonteforte

        Thank you, Precious! I could not have said it better myself. And your suggestions are well noted. We have been continuing to perfect the tool as we offer it to organizations and receive feedback.

  • #80163
    Profile photo of Rebecca Arnold
    Rebecca Arnold
    Moderator
    @rarnold

    Has the PROGRES tool been used in the context of governmental organizations?

    BKMI strengthened the SBCC capacity of the Bangladesh Ministry of Health and Family Welfare on 3 levels: individual skills and knowledge; organizational processes and tools; and system-level coordination and integration (i.e. integration of health, family planning and nutrition SBCC). It was beyond our scope to strengthen the, for example, finance and HR aspects of the 3 MoHFW units that we worked with — though we would support them on things like budgeting and updating job descriptions. Other aspects covered in PROGRES, such as governance and resource mobilization, didn’t seem relevant at all to the government context.

    BKMI used an organizational self-assessment with the 3 units that focused on competencies related to SBCC and Knowledge Management. This particular tool was useful to not only gauge levels of capacity, but to shed light on important components of SBCC and KM. The assessment tool also served as a capacity strengthening tool.

    • #80164
      Profile photo of Eliana Monteforte
      Eliana Monteforte
      Moderator
      @emonteforte

      Hello Rebecca,

      While the PROGRES_SBCC tool has not been used for the public sector an earlier (and almost identical) iteration of PROGRES was used to this effect. The great aspect of the tool is that it is very adaptable. Any of the sub domains or criteria for each of the stages can be adapted/changed based on the context of your work. If you were to apply the PROGRES_SBCC tool with the MOH, I would highly suggest you spend a day going through the domains and sub domains with the client as Phase I of your assessment process to adapt any language or criteria  necessary before conducting the assessments. The rest of the phases of the PROGRES_SBCC program would be appropriate for the public sector.

      • #80298
        Profile photo of Heather Hancock
        Heather Hancock
        Moderator
        @hhancock

        On a related note, if – during your conversations with the public sector – you find domains or sub-domains that are not relevant to them, is there flexibility to remove them entirely? How (if at all) does that impact the final results?

        • #80299
          Profile photo of Eliana Monteforte
          Eliana Monteforte
          Moderator
          @emonteforte

          Yes. You can leave blank and hide the domains and their corresponding sub domains that are not relevant. You can also change the content of the sub-domains and criteria for the stages if necessary. We do not recommend that you delete any domains and sub domains in the tool or the formulas will break. If it is necessary to do so, make sure someone who knows excel  deletes those sections and checks formulas. That said, it is critical that organizations assess all 8 core domains. The optional domains can be added as necessary. But the core domains will give organizations a big picture view of their entire organization. Without that big picture view it is hard to target areas where organizational stunting might occur. Organizations might make assumptions on where these challenges lie but after doing the assessment the source may turn out to be very different.

          When we applied an earlier iteration of PROGRES with the public sector all 8 core domains were very much relevant. The only adaptations we made were to some of the sub domains and criteria within those core domains. So we recommend that you discuss the core domains with you public sector counter-parts in great detail before deleting any sections.

           

  • #80270
    Profile photo of Uttara Bharath Kumar
    Uttara Bharath Kumar
    Moderator
    @ubharath

    For those who have gone through the PROGRES_SBCC tool, I am curious to know where some of the biggest surprises were. Something you thought was strong but not or you fared better than you had expected?

    • #80685
      Profile photo of Kanayo Precious Omonoju
      Kanayo Precious Omonoju
      Moderator
      @prekan2000

      @ubharath  Great hearing from you Ms. Uttara.

      In response to your question,

      For us at CCPN, an initial surprise was around resource diversification which generated no results (it was at a zero level), but it was later discovered that there was a disconnect in the excel sheets which generates the bar chart, but when Eliana(Senior Technical Advisor for Institutional Development and Knowledge Exchange, MSH)reviewed and adjusted the error,  a score was generated for the bar chart representing resource diversification.

      Another surprise was the fact that Human Resource Data management was a bit below our expectation because most of the questions in that domain looked at digital computerized systems using a software.

      Its however important to say here that CCPN is currently project driven, so most of the responses were based on our involvement in projects, however the Governance and Leadership domain is the only domain that CCPN is appraised on as an organization and the projects have no influence in the results generated. A lot is being done, but a few things are being formalized.

       

  • #80278
    Profile photo of Kanayo Precious Omonoju
    Kanayo Precious Omonoju
    Moderator
    @prekan2000

    Hello Everyone,

    It’s great joining in on the discussions so far though it’s the last day of the discussion.

    Center for Communication Programs Nigeria (CCPN) under the leadership of the Executive Director, Mrs. Babafunke Fagbemi (@bfagbemi), was privileged to use the PROGRES_SBCC assessment tool, after an initial induction/training. The organization applied the tool across the core domains at a baseline.

    And I must say that going through that process was quite enlightening for the organization and the results produced helped the organization see areas of great strength, and areas that needed a little more strengthening and areas with great potentials. A consensus building workshop was carried out and an action plan prepared with focus on addressing the areas needing strengthening.

    With the action plan in place, CCPN has embarked and is still embarking on targeted activities that would help achieve greater results in the direction of our goals as an organization.  An endline assessment is in view and this is imperative to help us see the progress and mileage covered so far based on our action plan.

    • #80280
      Profile photo of Eliana Monteforte
      Eliana Monteforte
      Moderator
      @emonteforte

      Thank you for your valuable comment, Precious! I would just like to add that CCPN was one of the organizations that administered the PROGRES_SBCC assessment independently. An outside facilitator only came in to complete an in-depth orientation of the PROGRES_SBCC tool for the organization’s co-facilitators. This was prior to the existence of the Instructional Video which now walks you through the tool in depth. This is a wonderful example of how organizations who may not have the time or resources to bring in a facilitator can use the tool, user’s guide and instructional video to proactively conduct an internal assessment.

      • #80690
        Profile photo of Katherine Holmsen
        Katherine Holmsen
        Moderator
        @kholmsen

        Thanks Precious- very helpful!

      • #80801
        Profile photo of Uttara Bharath Kumar
        Uttara Bharath Kumar
        Moderator
        @ubharath

        Thanks for your thoughtful response Precious. Especially interesting point about project driven organisations and how this assessment may be for them.

         

  • #80279
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Let’s learn some more about the outputs of PROGRES_SBCC and what assessment teams should do with the results that the tool automatically populates. First, take some time to read through this short case vignette: Case Vignette PROGRES_SBCC . Once you have gone through the vignette share your answers to these questions:

    • How would you summarize the results the Segalian Center for Communication Programs (SCCP) received on their PROGRES_SBCC assessment?
    • What are some of your observations of these results? Were there any particularly strong domains/sub domains? Any weak domains/sub domains? What does this mean for the Center?


     

    • #80287
      Profile photo of Jenna Groman
      Jenna Groman
      Moderator
      @Jenna

      My takeaway from reading this case study is that the organization has some challenges at the higher strategic planning level, but that individual program management seems to be fairly strong.

      I’m curious what your key recommendations would be to the Segalian Center for Communication Programs based on these assessment results?

      • #80290
        Profile photo of Eliana Monteforte
        Eliana Monteforte
        Moderator
        @emonteforte

        Good observation, Jenna. In my opinion the “Overall Dashboard” chart sums up the organization’s strengths and weakness well. In this case the organization’s SBCC programming and Finance and Administration came out very strong. Their weak areas seem to be in Governance, Resource Mobilization and M&E and Knowledge Management. My recommendation to them would be based on the amount of time and resources they can devote on their action plans. If they have abundant time a resources, I would advise they tackle the weakest domains. The idea here is not necessarily for them to jump from a score of 2 to  5. But to look closely at the sub domains and scoring criteria to see what activities they can implement to move from a 2 to a 3 or even a 4. However, if the organization had little time and resources available I would recommend they select one of their weakest domains to focus on and then a few of the “low hanging fruit” (in this case program management, communications and HR). The domains categorized as “low hanging fruit” usually require small low resource activities to improve the overall score.

      • #80291
        Profile photo of Jennifer Boyle
        Jennifer Boyle
        Moderator
        @pollyinuganda

        Following on Jenna’s observations and question, I am curious as to whether there is an opportunity for organizations using PROGRES to work with other organizations that have recently used the tool, to share resources and expertise as they attempt to strengthen the various domains.

        • #80292
          Profile photo of Eliana Monteforte
          Eliana Monteforte
          Moderator
          @emonteforte

          Most definitely! In fact, we are currently working with an organization in Uganda (UHMG) and Tanzania (Femina Hip) on completing the PROGRES program. There has been cross communication and sharing of resources between both organizations as they complete their action plans. Springboard would be a good platform where organizations could share their experiences and we would recommend and encourage that!

  • #80282
    Profile photo of Salaheldin Elkhawaga
    Salaheldin Elkhawaga
    Moderator
    @Salaheldin

    It’s a very comprehensive tool that CCP used in Egypt with the Ministry of Health and Population and you was one of the assessment team. It’s very important to ensure the organization under assessment is willing to adopt and implement the proposed capacity building interventions as well as availability of the needed capacity building resources.
    My personal opinion is that implementing the needed capacity building interventions in a Governmental organization such as MOHP is very hectic and difficult. The process necessitates allocation of more financial, material, and human resources which are scarce especially in developing countries that suffer from many pressing health problems that consume all the available resources (budgets, and effort of staff). Health communication considered third or fourth priority in these countries. The first priority is availability of health services and providers, medical consumables, and medications.

    • #80289
      Profile photo of Eliana Monteforte
      Eliana Monteforte
      Moderator
      @emonteforte

      Thank you for your comment, Salaheldin. Did you use this version of the PROGRES_SBCC tool in Egypt or was it a different assessment tool? If you used this tool, I would be interested in learning more about how you applied it at the MOHP. 

      Also, many organizations would agree with you that organizational assessments can be very costly and time consuming. This is why we have designed PROGRES_SBCC so it is user friendly and rather prescriptive. We also recommend that organizations have all the documentation ready and available for the process beforehand. With the necessary information at hand, it can take as little as 30mins to assess an entire domain. Also note that PROGRES_SBCC can take 3 full days to complete or can be spread across 5 half days. We have found that relative to other types of assessments, PROGRES_SBCC is a far less rigorous.

      For those organizations that have used PROGRES_SBCC, let us know your thoughts! 

  • #80296
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    One important component of the PROGRES_SBCC tool is that is includes a tab for action planning. The action plan should be based on the results of the PROGRES assessments. The PROGRES tool automatically creates dashboards for organizations to see strong and weak domains and sub domains. The action plan should include activities the organization will implement to address weak areas or continue to build on strong areas. Let’s refer back to the Case Vignette PROGRES_SBCC SpringBoard. Once you have read through this case take some time to share your answers to the following questions:

    Call to Action

    1. If you had to pick a domain to focus your improvement efforts on, which would it be?
    2. What would be the priority sub-domains for the focus of your efforts?
    3. What activities would you execute to improve the scores of these particular sub-domains?
  • #80350
    Profile photo of Eliana Monteforte
    Eliana Monteforte
    Moderator
    @emonteforte

    Since there are no more comments or questions I would like to thank those of you who participated in this discussion. I hope you found this informative. If you have not already, you can download all the PROGRES_SBCC materials on the HealthCompass website. We wish you the best of luck!

    • #80351
      Profile photo of Jenna Groman
      Jenna Groman
      Moderator
      @Jenna

      Thank you for sharing all of this information on PROGRES_SBCC! We’ve learned a lot about this useful tool and I’m sure we are all considering how we might be able to implement it.

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